Any organization considering outsourcing will be concerned with ROI. How can an organization ensure that they employ the right development vendor in order to maximize their ROI?
Over the years, I've talked to a number of CEOs and CIOs about their major issues with generating an effective ROI for their organizations when outsourcing. The biggest issue seems to be the ability to provide in writing exactly what the development team will be doing. Many outsource vendors will claim that they understand the work to be done, but when the work is completed it doesn't match what the client wanted.
At SolovatSoft, we focus on creating a design document at the start of the work that describes in great detail the work to be done. The local PM is essential to this process as they ensure good communication during all phases of the development process. The client provides input and must approve the completed document. At the completion of this document, both parties know exactly what needs to be done. This upfront documentation can increase ROI by 20 percent to 40 percent by eliminating unnecessary work or the need for additional time to develop what the client wanted.
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