Outsourcing Consulting News
Content management system for insurance company, USA
Customer
The customer is one of the financial service providers in the USA with a large customer base with individual web accounts. The customer has a number of public and secured websites.
Challenge
- Lack of organizational processes on content management
- Company users did not have the standard business rules set for any previous documents/content updating on the LIVE site
- Lack of company Technology standards
- Business users have more control of the site in terms of content publishing and content updates.